Privacy Policy

This Privacy Policy ("Policy") describes how 5777b ("5777b", "we", "us", "our") collects, processes, uses, stores, and protects personal information relating to individuals ("Player", "User", "you") who access or use the 5777b platform at https://5777b.win, including all associated subdomains and mobile-optimised versions (collectively, the "Platform").

By registering an account, accessing the Platform, or using any of the services offered by 5777b, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.

5777b collects personal data that is necessary to provide a safe, fair, and fully functional gaming experience. The categories of data we collect include, but are not limited to, the following:

2.1 Registration Data

• Full legal name, date of birth, and gender.
• Email address, mobile phone number, and residential address including city and district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Rangpur, Barisal, Mymensingh).
• Username and encrypted password credentials.

2.2 Identity Verification Data

• Government-issued identification documents such as National ID (NID), passport, or driving licence.
• Proof of address documentation where required for enhanced verification.
• Selfie or photograph submitted for identity confirmation purposes.

2.3 Financial Data

• Payment method details including bKash, Nagad, Rocket, Upay, SureCash, Tap, Visa, and Mastercard account references.
• Transaction history including deposit amounts, withdrawal requests, and bonus redemptions, all denominated in Bangladeshi Taka (BDT).
• Records of any chargebacks, reversals, or disputed transactions associated with your account.

2.4 Technical and Usage Data

• IP address, device type, operating system, browser type and version, and screen resolution.
• Session data including login timestamps, session duration, pages visited, and features accessed.
• Geolocation data derived from your IP address to confirm jurisdictional eligibility.
• Clickstream data and interaction logs used for platform performance analysis and fraud prevention.

2.5 Communications Data

• Records of any communications you send to or receive from our customer support team, including email correspondence and live chat transcripts.
• Feedback, complaints, and survey responses submitted through the Platform.

5777b processes personal data for clearly defined and legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below:

• Account Administration: To create, maintain, and manage your 5777b player account, including verifying your identity and age in compliance with our 18+ policy.
• Service Delivery: To provide access to casino games, sports betting markets, live casino products, and all other features available on the Platform.
• Payment Processing: To process deposits and withdrawals in BDT via your chosen payment method and maintain accurate financial records of all transactions.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, collusion, money laundering, multi-accounting, and any other prohibited conduct outlined in our Terms & Conditions.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, respond to lawful requests from authorities, and maintain records required by law.
• Customer Support: To respond to your enquiries, resolve complaints, and provide technical assistance in relation to your 5777b account.
• Platform Improvement: To analyse usage patterns, conduct internal research, and improve the performance, security, and functionality of the Platform.
• Responsible Gaming: To monitor betting and gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools available through the Platform.
• Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, and updates about new features. You may withdraw this consent at any time by contacting support.

5777b processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing that is necessary to perform our contractual obligations to you under the Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money-laundering obligations, identity verification requirements, and record-keeping duties.
• Legitimate Interests: Processing carried out in the legitimate interests of 5777b, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, in particular for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5777b does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients only where strictly necessary:

• Payment Service Providers: Approved payment partners including bKash, Nagad, Rocket, Upay, SureCash, Tap, Visa, and Mastercard, solely to facilitate deposit and withdrawal transactions.
• Identity Verification Partners: Third-party KYC (Know Your Customer) service providers engaged to assist with age and identity verification processes.
• Game Content Providers: Game studios and software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, to the extent necessary to deliver their games through the Platform.
• IT and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict contractual data protection obligations.
• Legal and Regulatory Authorities: Law enforcement agencies, regulatory bodies, or courts where 5777b is required to disclose data by law, court order, or other lawful authority.
• Fraud Prevention Services: Specialist fraud detection and anti-money-laundering screening providers engaged to protect the Platform and its players.

The 5777b Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to help us understand how players use the site so we can continue to improve it.

Types of cookies used by 5777b:

• Strictly Necessary Cookies: Essential for core Platform functionality such as maintaining your logged-in session, processing transactions, and enforcing security measures. These cannot be disabled without breaking core Platform features.
• Performance and Analytics Cookies: Used to collect anonymised data about how players navigate and interact with the Platform, helping us identify areas for improvement. No personally identifiable information is collected by these cookies.
• Functional Cookies: Used to remember your preferences such as language settings, display options, and recently viewed game categories to provide a more personalised experience on your return visits.
• Security Cookies: Used to support fraud detection, bot prevention, and to protect the integrity of player sessions and transactions on the Platform.

Most web browsers allow you to control cookie behaviour through browser settings, including the ability to delete existing cookies or block new ones. Please note that disabling certain cookies may affect the functionality of the Platform and your overall experience. 5777b does not use cookies to track your activity across unrelated third-party websites.

5777b takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, disclosure, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 5777b Platform.
• Encryption of sensitive personal data at rest, including identity documents and financial records.
• Access controls that restrict employee access to personal data to those with a genuine operational need.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.
• Two-factor authentication options available to players to strengthen account security.
• Monitoring systems that detect and alert on suspicious login activity, unusual transaction patterns, and potential security incidents in real time.

Whilst 5777b employs robust security measures, no method of data transmission or storage over the internet can be guaranteed to be completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 5777b will notify affected players and take all appropriate remedial action without undue delay.

Players are also responsible for maintaining the security of their own account credentials. You should use a strong, unique password for your 5777b account and must not share your login details with any other person. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

5777b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active Accounts: Personal data associated with an active player account is retained for the duration of the account's existence on the Platform.
• Closed Accounts: Following the closure of a player account, 5777b retains relevant personal and transactional data for a period necessary to comply with anti-money-laundering, fraud prevention, and legal record-keeping obligations.
• Financial Records: Transaction records, deposit and withdrawal histories, and associated financial data are retained for the period required under applicable financial regulations.
• Support Communications: Customer support interaction records are retained for a period sufficient to resolve ongoing disputes and to support quality assurance processes.
• Marketing Consent Records: Records of your marketing consent are retained for as long as needed to demonstrate compliance with consent obligations, or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders re-identification impossible. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes without restriction.

As a player on the 5777b Platform, you have a number of rights in relation to your personal data. These rights may be subject to certain limitations and conditions under applicable law, but 5777b will always endeavour to respond to your requests promptly and transparently.

• Right of Access: You have the right to request a copy of the personal data that 5777b holds about you, together with information about how it is being used.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held about you is corrected or updated without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right may be limited where retention is required by law or for the establishment, exercise, or defence of legal claims.
• Right to Restriction: You have the right to request that processing of your personal data is restricted in certain circumstances, for example whilst a rectification request is being assessed.
• Right to Object: You have the right to object to the processing of your personal data where it is based on legitimate interests, including profiling for fraud prevention purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may have the right to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please contact our support team at [email protected] (plain text — not a clickable link). Include your registered account username and a clear description of your request. 5777b will respond within a reasonable timeframe in accordance with applicable law.

The 5777b Platform is strictly intended for adults aged 18 years and above. 5777b does not knowingly collect, process, or store personal data from any individual under the age of 18. Registration on the Platform by persons under 18 is absolutely prohibited, and 5777b implements age verification procedures at the point of registration and on an ongoing basis to enforce this requirement.

If 5777b becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has accessed or registered on the Platform, please contact us immediately at [email protected].

The 5777b Platform may contain references to game providers and payment partners whose services are integrated into the Platform. These third-party services operate under their own privacy policies, which are independent of this Policy. 5777b is not responsible for the privacy practices, data handling, or content of any third-party service provider.

We recommend that you review the privacy policies of any third-party services you interact with in connection with the Platform, including payment providers such as bKash, Nagad, and Rocket, whose own terms govern the handling of your financial data at the point of transaction processing on their respective platforms.

5777b reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. The date of the most recent revision is indicated at the top of this document.

Where material changes are made to this Policy, 5777b will endeavour to inform active players by displaying a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 5777b processes your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within one business day during Bangladesh Standard Time (BST, UTC+6) working hours and to provide a full response within a reasonable timeframe.

Contact email: [email protected] (plain text — not a clickable link). Please include your registered account username, your full name, and a clear description of your privacy request or concern in all correspondence directed to our team.